Social Services Assistant (Whole Health Partner)
The Social Services Assistant (Whole Health Partner) functions as an interdisciplinary team member, assisting physicians and other professional/non-professional personnel in a whole health partnership. The position performs a variety of roles that include welcoming Veterans into the local system, orienting them to Whole Health concepts, offering a variety of points of entry into partnership with VHA, coordinating and connecting Veterans to resources and programs based on preferences, assisting Veterans in articulating their goals for health and well-being, learning and practicing new self-care skills, helping them monitor their progress, assisting them in their health plans, supporting them in advocating for themselves to obtain effective services, and providing tools and resources to assist in navigating the Whole Health System. Major duties include, but are not limited to:
Providing information and advocating for Veterans' personal health goals and plan, and shared goals with the clinical care team by partnering with Veterans in completing a Personal Health Inventory and exploring aspects of a Personal Health Plan in group and individual settings. The position is the steward of how to navigate the Whole Health System and orient Veterans new to the program about the services, hours, locations, staff, tools, resources, and other pertinent information necessary for the Veteran to understand and utilize the program. The Whole Health Partner assists the Veteran to explore core elements of personal health planning, exploration of what matters to the Veteran, self-assessment using the components of health and well-being, identification of goals and potential actions in self-care areas, and identification of support and follow-up to implement a plan. The position acts as a Veteran point of contact to navigate through the Whole Health Program (pathway, health and well-being programs, and clinical care). The partner assists the Veteran in exploring options for participating in individual or group programs to explore the following core elements:
Exploration of What Matters; Self-Assessment using Components of Health and Well-being; Set goals/actions; and identify support/follow-up. Work Schedule:
Varies and includes rotating tours, days and weekends. Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Social Services Assistant (Whole Health Partner)/PD08832A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Note:
Current Federal Employees must submit most recent (non-award) SF-50 from 2019 or 2020 with your application for proof of area of consideration You may qualify based on your experience and/or education as described below Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Group leader in community or residential recreation or training programs. Counselor in a youth summer camp. Instructor in a training program for the development of job skills. Work that demonstrated the ability to be responsible for and to lead and train members of a job crew. Group activities leader in the Armed Services. Unit leader-monitor-proctor for a dormitory group in a boarding school or other residential facility. Aid or assistant to professional or specialist staff in such fields as personnel (private or government), employment guidance in a vocational or academic institution, social service, or manpower development. Aid or assistant to professional or associate staff engaged in work of a social services nature in private, public welfare, government program, or community organizations, or in voluntary activities. Aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have at least 1/2 year of graduate education that is directly related to the position of social services assistant. i.e. Psychology, Social Work, Human Services, social and behavioral science, etc. One year of graduate education is considered to be 18 semester hours. (MUST SUBMIT COPY OF TRANSCRIPT WITH RESUME/APPLICATION) You will be rated on the following Competencies for this position:
CommunicationCustomer ServiceOrganizational Awareness Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work will involve using a laptop computer at docking stations in staff cubicles/office space, outpatient treatment rooms, and group/conference rooms. The work will involve walking around to different workspaces with the clinic and thus conveying a patient-centered environment where providers go to the patient. The physical demands include presenting oneself in an energetic way to create positive attitudes about health and well-being for Veterans, families, VA employees, and stakeholders. The position is responsible for participating in and facilitating group-based and individual classes for Veteran patients and must be able to move from site to site to facilitate such classes. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. See Technical and Medical Support Positions and Individual Occupational Requirements for Social Services Aid and Assistant Series, 0186.
Estimated Salary: $20 to $28 per hour based on qualifications.
Providing information and advocating for Veterans' personal health goals and plan, and shared goals with the clinical care team by partnering with Veterans in completing a Personal Health Inventory and exploring aspects of a Personal Health Plan in group and individual settings. The position is the steward of how to navigate the Whole Health System and orient Veterans new to the program about the services, hours, locations, staff, tools, resources, and other pertinent information necessary for the Veteran to understand and utilize the program. The Whole Health Partner assists the Veteran to explore core elements of personal health planning, exploration of what matters to the Veteran, self-assessment using the components of health and well-being, identification of goals and potential actions in self-care areas, and identification of support and follow-up to implement a plan. The position acts as a Veteran point of contact to navigate through the Whole Health Program (pathway, health and well-being programs, and clinical care). The partner assists the Veteran in exploring options for participating in individual or group programs to explore the following core elements:
Exploration of What Matters; Self-Assessment using Components of Health and Well-being; Set goals/actions; and identify support/follow-up. Work Schedule:
Varies and includes rotating tours, days and weekends. Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Social Services Assistant (Whole Health Partner)/PD08832A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Note:
Current Federal Employees must submit most recent (non-award) SF-50 from 2019 or 2020 with your application for proof of area of consideration You may qualify based on your experience and/or education as described below Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Group leader in community or residential recreation or training programs. Counselor in a youth summer camp. Instructor in a training program for the development of job skills. Work that demonstrated the ability to be responsible for and to lead and train members of a job crew. Group activities leader in the Armed Services. Unit leader-monitor-proctor for a dormitory group in a boarding school or other residential facility. Aid or assistant to professional or specialist staff in such fields as personnel (private or government), employment guidance in a vocational or academic institution, social service, or manpower development. Aid or assistant to professional or associate staff engaged in work of a social services nature in private, public welfare, government program, or community organizations, or in voluntary activities. Aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have at least 1/2 year of graduate education that is directly related to the position of social services assistant. i.e. Psychology, Social Work, Human Services, social and behavioral science, etc. One year of graduate education is considered to be 18 semester hours. (MUST SUBMIT COPY OF TRANSCRIPT WITH RESUME/APPLICATION) You will be rated on the following Competencies for this position:
CommunicationCustomer ServiceOrganizational Awareness Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work will involve using a laptop computer at docking stations in staff cubicles/office space, outpatient treatment rooms, and group/conference rooms. The work will involve walking around to different workspaces with the clinic and thus conveying a patient-centered environment where providers go to the patient. The physical demands include presenting oneself in an energetic way to create positive attitudes about health and well-being for Veterans, families, VA employees, and stakeholders. The position is responsible for participating in and facilitating group-based and individual classes for Veteran patients and must be able to move from site to site to facilitate such classes. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. See Technical and Medical Support Positions and Individual Occupational Requirements for Social Services Aid and Assistant Series, 0186.
- Department:
0186 Social Services Aid And Assistant - Salary Range:
$39,492 to $51,340 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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