Information Technology Support Specialist (Service Desk)
Company Name:
Centene
## Description
Position Purpose: Serve as the primary contact in providing customer service and technical support to internal partners and vendors with more complex issues.
Design, build and/or test new systems, processes or services
Respond to requests for new services
Document workflow of processes within the organization
Investigate, research and troubleshoot more complex IT related issues
Perform new user IT training and communication of IT policies and standards
Perform scheduled departmental audits and report findings to management
## Qualifications
Education/
Experience: High School diploma or equivalent. Bachelor's degree in Computer Science, MIS, or related field preferred. 2
years of related experience. Required: Operating system familiarity (currently Windows XP and Windows 7). Working knowledge of desktop productivity software applications to provide desktop support (e.g., Microsoft Office, McAfee, SCCM applications). Familiarity with installation & support of relevant hardware (i.e. Laptops, Thin Clients, Desktops, printers, etc.).
## Job
Job: Information Technology
Primary Location: USA-Missouri-Clayton
Organization: IT-Infrastructure
Schedule: Full-time
Req ID: 1006745Estimated Salary: $20 to $28 per hour based on qualifications.
Centene
## Description
Position Purpose: Serve as the primary contact in providing customer service and technical support to internal partners and vendors with more complex issues.
Design, build and/or test new systems, processes or services
Respond to requests for new services
Document workflow of processes within the organization
Investigate, research and troubleshoot more complex IT related issues
Perform new user IT training and communication of IT policies and standards
Perform scheduled departmental audits and report findings to management
## Qualifications
Education/
Experience: High School diploma or equivalent. Bachelor's degree in Computer Science, MIS, or related field preferred. 2
years of related experience. Required: Operating system familiarity (currently Windows XP and Windows 7). Working knowledge of desktop productivity software applications to provide desktop support (e.g., Microsoft Office, McAfee, SCCM applications). Familiarity with installation & support of relevant hardware (i.e. Laptops, Thin Clients, Desktops, printers, etc.).
## Job
Job: Information Technology
Primary Location: USA-Missouri-Clayton
Organization: IT-Infrastructure
Schedule: Full-time
Req ID: 1006745Estimated Salary: $20 to $28 per hour based on qualifications.
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