Customer Service Representative Community, Social Services & Nonprofit - Saint Louis, MO at Geebo

Customer Service Representative

5.
0 St.
Louis, MO St.
Louis, MO Full-time Full-time $19.
49 - $23.
47 an hour $19.
49 - $23.
47 an hour 5 days ago 5 days ago 5 days ago We are seeking a Customer Service Representative to join our growing team.
In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services.
You will also assist customers in placing orders.
All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service.
We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.
Customer Service Representative Duties and Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Customer Service Representative Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule Job Type:
Full-time Pay:
$19.
49 - $23.
47 per hour Expected hours:
30 - 40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday People with a criminal record are encouraged to apply Ability to Commute:
St.
Louis, MO 63133 (Required) Ability to Relocate:
St.
Louis, MO 63133:
Relocate with an employer provided relocation package (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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