Technical Support Analyst Customer Service & Call Center - Saint Louis, MO at Geebo

Technical Support Analyst

Hiring a Technical Support Analyst!Our client is seeking a Technical Support Analyst for a contract position in St.
Louis, MO!The Position:
This position provides Tier 1 support and will be responsible for the following:
Maintains IT work areas.
Upgrades hardware and software components.
Maintains IT hardware asset and software tracking.
Remains abreast of changes in user and system software and hardware requirements.
Provides first level end-user support.
Maintains IT helpdesk ticketing system.
.
Top skills you need to have:
Two-year degree/certificate from a college or technical school; and one to three years related experience and/or training; or equivalent combination of education and experience.
Experience in helpdesk, answering calls, and assisting users with tier one issues Excellent communication skills and high level of professionalism Strong troubleshooting skills in both hardware and software A
certification is preferred About Golden TechnologyGolden Technology was founded in 1997 with the goal of developing people and driving innovation.
In other words, our aim is to pair world-class technologists like you with amazing companies that are doing impactful work.
After an initially slow start, and way too many late nights playing Final Fantasy 7, Golden Technology built a unique recruiting engine that would quickly prove itself to deliver top-tiered talent to fortune 500 clients across the US, time and time again.
Golden Technology has built a culture around family and helping the people we touch succeed in both their work and personal lives.
Oh, everyone says that? Try us, you ll see it.
We re helping people find their calling and their dream jobs; and through our Golden Community initiatives we are actively working to improve the communities in which we work, live, and play.
Recommended Skills Communication Help Desk Problem Solving Professional Attitude Telephone Call Reception Management User Assistance Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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