Mac Support Specialist
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!Title:
Mac Support SpecialistDuration:
12 Months (On-Site)Location:
St.
Louis, MO 63103Engagement DescriptionMac Client Systems Specialist with a focus on macOS, productivity & office applications, Mac application packaging and deployment, and client management to join our IT Services organization.
Be a technical contributor implementing a robust, secure, low impact, high performance management infrastructure for our fleet of macOS endpoints.
Key responsibilities include:
Create and maintain OSX imagesDevelop and Deploy software packages in UEMLead Mac hardware deployments which include development of enterprise standardsPerform MAC lifecycle replacementsMonitor and maintain client computer and network infrastructure to ensure optimal performance, reliability, and securityDrive best practices, process improvement, and change management requestsDrive automation and shift-left activities to the enterprise digital command centerConsistently monitor, document, and report administration activities and network operating environment informationHandle escalated Incident, Problem or Service Requests tickets for hardware/software support which may include occasional afterhours activitiesQualifications2-4 years' experience with VMWare Workspace One UEM, MDM (multiple Device Management) & Intune, required.
2-4 years' experience in development and deployment of software packages in UEM required.
Building, maintaining, and handling macOS deployment and upgrade workflows, required.
Excellent customer service skills, required.
Strong analytical and troubleshooting skills, including the ability to identify, research, and resolve simple to moderately complex technical support issues independently, required.
Knowledge of Microsoft Defender, preferredKnowledge in Microsoft and OSX business applications, preferred.
Outstanding written and oral communication, preferredThe ability to work independently without daily direction, preferred.
The S3 DifferenceThe global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.
The four pillars of our company are to :
Set the bar high for what a company should doCreate jobsOffer people an opportunity to succeed and change their station in lifeImprove the communities where we live and work through volunteering and charitable givingAs an S3 employee, you're eligible for a full benefits package that may include:
Medical InsuranceDental InsuranceVision Insurance401(k) PlanVacation PackageLife & Disability Insurance PlansFlexible Spending AccountsTuition Reimbursement Recommended Skills Administration Analytical Automation Business Process Improvement Change Management Communication Estimated Salary: $20 to $28 per hour based on qualifications.
Mac Support SpecialistDuration:
12 Months (On-Site)Location:
St.
Louis, MO 63103Engagement DescriptionMac Client Systems Specialist with a focus on macOS, productivity & office applications, Mac application packaging and deployment, and client management to join our IT Services organization.
Be a technical contributor implementing a robust, secure, low impact, high performance management infrastructure for our fleet of macOS endpoints.
Key responsibilities include:
Create and maintain OSX imagesDevelop and Deploy software packages in UEMLead Mac hardware deployments which include development of enterprise standardsPerform MAC lifecycle replacementsMonitor and maintain client computer and network infrastructure to ensure optimal performance, reliability, and securityDrive best practices, process improvement, and change management requestsDrive automation and shift-left activities to the enterprise digital command centerConsistently monitor, document, and report administration activities and network operating environment informationHandle escalated Incident, Problem or Service Requests tickets for hardware/software support which may include occasional afterhours activitiesQualifications2-4 years' experience with VMWare Workspace One UEM, MDM (multiple Device Management) & Intune, required.
2-4 years' experience in development and deployment of software packages in UEM required.
Building, maintaining, and handling macOS deployment and upgrade workflows, required.
Excellent customer service skills, required.
Strong analytical and troubleshooting skills, including the ability to identify, research, and resolve simple to moderately complex technical support issues independently, required.
Knowledge of Microsoft Defender, preferredKnowledge in Microsoft and OSX business applications, preferred.
Outstanding written and oral communication, preferredThe ability to work independently without daily direction, preferred.
The S3 DifferenceThe global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.
The four pillars of our company are to :
Set the bar high for what a company should doCreate jobsOffer people an opportunity to succeed and change their station in lifeImprove the communities where we live and work through volunteering and charitable givingAs an S3 employee, you're eligible for a full benefits package that may include:
Medical InsuranceDental InsuranceVision Insurance401(k) PlanVacation PackageLife & Disability Insurance PlansFlexible Spending AccountsTuition Reimbursement Recommended Skills Administration Analytical Automation Business Process Improvement Change Management Communication Estimated Salary: $20 to $28 per hour based on qualifications.
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